Privacy Policy

Information We Collect

When you visit our store or place an order, we may collect personal information including your name, email address, shipping address, and payment details. We also collect browsing data such as your IP address, browser type, and pages visited.

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate with you about your order status
• Send promotional emails and newsletters (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment transactions are processed through secure, encrypted channels.

Third-Party Services

We may share your information with trusted third-party services that help us operate our store, such as payment processors, shipping providers, and email marketing platforms. These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS text messages from That TCG Store about your orders, shipping updates, special releases, promotions, and other store-related notifications. Message frequency may vary based on your activity and preferences.

Information We Collect

To send text messages, we collect your mobile phone number and your consent preference. We may also store information such as your name, order history, and message interaction data to help us personalise and improve our communications.

How We Use Your Phone Number

• Send order confirmations, dispatch alerts, and delivery updates
• Notify you about special releases, restocks, and promotional offers
• Respond to your support queries or requests
• Verify your identity or account activity when needed

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. That TCG Store is not responsible for any charges imposed by your carrier for receiving SMS messages.

Opting Out

You can opt out of receiving SMS marketing messages at any time by replying STOP, UNSUBSCRIBE, or QUIT to any message, or by contacting us through our Contact page. After opting out, you will no longer receive promotional texts, but we may still send transactional messages related to your orders.

Privacy & Security

We do not sell, rent, or share your phone number with third parties for their own marketing purposes. Your phone number is stored securely and accessed only by trusted service providers who help us deliver SMS messages. These providers are contractually required to keep your information confidential.

Help & Support

For help with text messages, reply HELP to any message you receive, or reach out to us via our Contact page.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us via our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.